Duelz Responsible Gaming Policy

Duelz Responsible Gaming Policy

Introduction

At Duelz, we are committed to providing a safe and enjoyable gaming experience for all our players. As part of this commitment, we have developed a comprehensive responsible gaming policy that outlines our approach to promoting responsible gaming practices and here supporting those who may be affected by problem gambling.

What is Problem Gambling?

Problem gambling, also known as compulsive or pathological gambling, is characterized by an individual’s excessive and uncontrollable desire to gamble, leading to negative consequences in their personal and professional lives. Symptoms of problem gambling can include:

• Feeling the need to gamble with increasing amounts of money
• Trying to cut down or control gambling but being unable to do so
• Experiencing a strong urge to gamble even when it causes financial, social, or emotional problems
• Being preoccupied with thoughts and fantasies about past, present, or future gambling experiences
• Chasing losses with more money in an attempt to recoup losses

Identifying Problem Gamblers

Duelz uses various tools and methods to identify players who may be at risk of developing problem gaming habits. These include:

• Age verification : We ensure that all our players are at least 18 years old (or the legal age for gambling in their jurisdiction) before allowing them to create an account or place bets.
• Transaction monitoring : We track player transactions, including deposits and withdrawals, to identify any suspicious patterns of behavior that may indicate problem gaming.
• Player feedback : We encourage players to provide us with information about their gaming habits and any concerns they may have.
• Behavioral analysis : Our advanced algorithms analyze player behavior, such as game frequency, betting amounts, and win/loss ratios, to identify potential problem gamblers.

Prevention and Support

To prevent problem gambling and support those who may be affected, Duelz offers a range of tools and resources. These include:

• Deposit limits : Players can set their own deposit limits or ask us to set them for them.
• Self-exclusion : Players can exclude themselves from playing on our site for a specified period or permanently.
• Reality checks : We provide players with regular reality checks, which remind them of the time they have spent playing and the amount of money they have wagered.
• Gaming limits : Players can set their own gaming limits, such as limiting the number of games they play per session or the amount they bet on a single game.
• Financial controls : We offer players tools to control their spending, such as blocking payments from specific payment methods or restricting access to certain areas of our site.

Support for Problem Gamblers

Duelz takes problem gambling very seriously and is committed to providing support for those who may be affected. This includes:

• Responsible gaming resources : We provide links to reputable organizations that offer advice, support, and treatment for problem gamblers.
• Self-assessment tools : Our site offers self-assessment tools, such as quizzes and questionnaires, to help players identify any potential issues with their gaming habits.
• Support hotlines : We provide contact information for organizations that offer confidential support for problem gamblers.

Measuring the Effectiveness of Our Responsible Gaming Policy

Duelz regularly reviews and updates its responsible gaming policy to ensure it remains effective. This includes:

• Player feedback : We encourage players to provide us with feedback on our responsible gaming measures.
• Independent audits : We undergo independent audits to assess the effectiveness of our responsible gaming measures.
• Compliance monitoring : We continuously monitor compliance with relevant regulations and industry standards.

Conclusion

At Duelz, we are committed to providing a safe and enjoyable gaming experience for all our players. Our comprehensive responsible gaming policy aims to promote responsible gaming practices and support those who may be affected by problem gambling.